Gift Card

1. General Use Digital gift cards may be used for purchases online through our website or in-store at our physical location. Physical gift cards are valid for in-store use only and cannot be redeemed online. Gift cards are not redeemable for cash and cannot be used to purchase other gift cards, except as required by law.

2. Expiration and Fees Gift cards do not expire and are free from maintenance, activation, or service fees. However, we reserve the right to modify this policy with prior notice, as required by law.

3. Redemption Digital gift cards can be redeemed online by entering the gift card ID at checkout, or in-store by presenting either the gift card ID or the barcode from the email to a store attendant. Physical gift cards or copy of email must be presented at the time of purchase in-store only. Any remaining balance after a purchase will stay on the card for future use.

4. Delivery Digital gift cards are delivered electronically via email to the recipient immediately after purchase. Please ensure the recipient’s email address is entered correctly, as we are not responsible for undelivered or misdirected cards due to incorrect information.

5. Lost, Stolen, or Damaged Cards We are not responsible for lost, stolen, or damaged gift cards—digital or physical. Gift cards should be treated like cash. Unauthorized use will not be refunded or replaced.

6. Refunds and Exchanges Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Any refunds or returns for purchases made with a gift card will be subject to the return policy of the store where the purchase was made.

7. Balance and Transaction History You can check the balance and transaction history of your gift card by calling the store directly. A store representative will assist you with any questions related to your card.

8. Fraud and Abuse We reserve the right to deactivate, reject, or cancel any gift card—digital or physical—if we suspect fraud, abuse, or a violation of these terms. Legal action may be taken where applicable.

9. Changes to Terms and Conditions We may update these terms and conditions at any time. Any updates will be posted on our website and will apply to all current and future gift card use.

10. Customer Support For questions or assistance with your gift card, please contact our Customer Support team or call the store directly.

At Morningside Florist, each arrangement is thoughtfully designed using the freshest flowers and finest materials available. Due to the seasonal nature of flowers, availability may vary depending on weather, growing conditions, and market supply.

Photographs & Designer's Choice Arrangements

Please note that product photographs are intended to represent the overall style, color palette, and or design of an arrangement. Unless otherwise specified, photographs are stock images and are NOT an exact representation of the arrangement that will be delivered. Actual arrangements may vary in flower varieties, colors, containers, and overall appearance.

When ordering a Designer's Choice arrangement, you are placing your trust in our professional designers to create a beautiful arrangement using their creativity, expertise, and the freshest flowers available. Designer's Choice arrangements are uniquely designed at the florist's discretion and are not intended to be exact replicas of any displayed photograph.

Flower & Container Substitutions

Occasionally, substitutions of flowers and/or containers may be necessary due to seasonal availability, market conditions, or other circumstances beyond our control. When substitutions are required, we will make every effort to maintain the overall style, theme, color scheme, and intended value of your selected arrangement. Substituted items will be of equal or greater value.

Some arrangements may feature one-of-a-kind vases or containers that cannot be exactly replicated. In these instances, a suitable alternative will be selected to complement the overall design.

If any particular flower, color, or design element is especially important to your order, please include those details in the florist instructions at checkout or contact us before placing your order to confirm availability. While we will do our best to accommodate requests, specific flowers and design elements cannot be guaranteed unless confirmed by our staff.