Please review the Product descriptions as well as Substitution and Return Policies as they have been updated.
Soft. Romantic. Effortlessly Beautiful.
Delicate hues and dreamy textures come together in our Pastel Petals arrangement. Designed with a soft, romantic color palette, this beautiful creation features a thoughtful blend of fresh blooms, natural movement, and graceful details.
Our floral designers have the creative freedom to select from the freshest flowers in our current inventory, artfully combining complementary pastel shades to create a one-of-a-kind arrangement that feels light, airy, and effortlessly elegant.
Perfect for celebrating life's sweetest moments, sending a thoughtful gesture, or simply bringing a little beauty into someone's day.
At Morningside Florist, each arrangement is thoughtfully designed using the freshest flowers and finest materials available. Due to the seasonal nature of flowers, availability may vary depending on weather, growing conditions, and market supply.
Photographs & Designer's Choice Arrangements
Please note that product photographs are intended to represent the overall style, color palette, and or design of an arrangement. Unless otherwise specified, photographs are stock images and are NOT an exact representation of the arrangement that will be delivered. Actual arrangements may vary in flower varieties, colors, containers, and overall appearance.
When ordering a Designer's Choice arrangement, you are placing your trust in our professional designers to create a beautiful arrangement using their creativity, expertise, and the freshest flowers available. Designer's Choice arrangements are uniquely designed at the florist's discretion and are not intended to be exact replicas of any displayed photograph.
Flower & Container Substitutions
Occasionally, substitutions of flowers and/or containers may be necessary due to seasonal availability, market conditions, or other circumstances beyond our control. When substitutions are required, we will make every effort to maintain the overall style, theme, color scheme, and intended value of your selected arrangement. Substituted items will be of equal or greater value.
Some arrangements may feature one-of-a-kind vases or containers that cannot be exactly replicated. In these instances, a suitable alternative will be selected to complement the overall design.
If any particular flower, color, or design element is especially important to your order, please include those details in the florist instructions at checkout or contact us before placing your order to confirm availability. While we will do our best to accommodate requests, specific flowers and design elements cannot be guaranteed unless confirmed by our staff.
Floral Delivery Policy
We offer local delivery to help make every floral order special. Delivery fees and availability vary based on the delivery location. We do our best to accommodate requested delivery times; however, specific delivery times are not always guaranteed. Delivery routes are planned based on order volume, location, traffic, weather, and other circumstances beyond our control.
For time-sensitive deliveries, such as Funerals and Celebrations of Life, we prioritize these orders and will make every effort to ensure the flowers arrive at least one hour prior to the scheduled service. Please provide the exact service time, venue name, and complete address when placing your order.
For deliveries to homes, businesses, hospitals, and other locations, we will make every reasonable effort to deliver within the requested timeframe and before end of business day. If the recipient is unavailable, we may leave the arrangement in a safe location or contact the recipient for further delivery instructions.
Please provide a complete and accurate delivery address and recipient contact information. Additional delivery attempts or address changes may result in additional delivery charges.
Same-day delivery may be available for orders placed before our daily cutoff and is subject to product, driver, and delivery-area availability.
At Morningside Florist, we take pride in the quality and craftsmanship of every arrangement we create. Because floral arrangements are custom-designed, perishable products, all sales are considered final except in cases where an item arrives defective or damaged.
Returns & Refund Eligibility
We accept refund or replacement requests only when an arrangement or product arrives damaged, defective, or does not meet the quality standards we promise.
Please contact us within 24 hours of delivery to report an issue. A photograph clearly showing the concern must be provided so our team can review the situation and determine the appropriate resolution.
Photographs & Design Variations
Product photographs are intended to represent the general style, theme, and color scheme of an arrangement and are not guaranteed to be exact representations of the delivered product.
Variations in flower varieties, colors, containers, and overall design may occur due to seasonal availability, market conditions, and the creative discretion of our designers.
Differences between a product photograph and the delivered arrangement, including variations in Designer's Choice arrangements, are not considered defects or grounds for a refund. Customers purchasing Designer's Choice arrangements acknowledge that the final design is left to the professional judgment and creativity of our floral designers.
Refunds or replacements will not be issued solely because an arrangement differs from the displayed photograph or does not match a customer's personal design preferences.
How to Report an Issue
If your order arrives damaged or defective, please email us at Hello@morningsideflorist.com within 24 hours of delivery.
Please include:
Your full name and/or recipient's full name.
Your order number, if available.
Clear photographs showing the issue.
Our team will review your request and determine whether a replacement, store credit, or refund is appropriate.
Approved refunds are processed promptly through the original payment method. Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.
Item Number: DC-Pastel Petals
